We're always on the hunt for smart, motivated people that would make a great addition to the Jane team, both on our customer-facing team and on the product team. Here's a bit of info about what it's like to work at Jane. You can scroll down to see our current openings.
This means we’ve been growing a real business out of our own revenue for over 7 years now. We have the luxury and security of not having a zero-cash date like some venture-backed companies.
This means the two main teams at Jane (the devs and the customer support team) are both led by doers that understand the job. We don’t have any suits here. We don’t even have a sales team. We’re building a really good product that is selling fast because people love it.
Loving Jane is about loving the product, the customers, and the company. We've written a Jane Values document that gives you a more detailed look at what it takes to succeed at Jane. Please read it over to see if it feels right for you!
We grow the same way our clients do: by providing a superior service that people recommend to their friends. The Support positions at Jane involve handling phone and email correspondence from either current or interested users, running online demos by request, and possibly attending some conferences on occasion to (wo)man the Jane booth.
Our devs get to really own the projects they’re working on from beginning to end. Each team has the autonomy to create their own processes and iterate on their workflow. We’re focusing a lot on code quality and getting to nerd out on exploring the best possible ways to build things. At the same time, we’re moving fast, releasing updates daily, and being really responsive to what we’re hearing from our users.
Well, we think so. We have some interesting and challenging projects on the go, including our own (J)analytics platform, marketplaces, global insurance integrations, enhancing our telehealth experience, and introducing features like secure HIPAA compliant chat. And, of course, security as a whole across Jane. Not to mention the fascinating journey of scaling our team and processes.
Jane is headquartered in North Vancouver, but is a remote-first employer, welcoming candidates from anywhere in Canada. In order to keep our employees, candidates, and community safe during the COVID-19 pandemic, our team is working from home across Canada.
Jane does have a great office in North Vancouver, overlooking both the mountains and the ocean, and that will be available for people to work in once the pandemic restrictions are removed. But we’re really focused on creating a great hybrid work experience, where working remotely or in an office both offer an exceptional work environment.
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We really want the people who work at Jane to love being here, so it’s important that we start off with a bit about what makes our company unique. Here are some specifics about what Jane is all about, and with these, hopefully, you have a better idea if this mig...
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