We're always on the hunt for smart, motivated people that would make a great addition to the Jane team, both on our customer-facing team and on the product team. Here's a bit of info about what it's like to work at Jane. You can scroll down to see our current openings.
This means we’ve been growing a real business out of our own revenue for over 7 years now. We have the luxury and security of not having a zero-cash date like some venture-backed companies.
This means the two main teams at Jane (the devs and the customer support team) are both led by doers that understand the job. We don’t have any suits here. We don’t even have a sales team. We’re building a really good product that is selling fast because people love it.
Loving Jane is about loving the product, the customers, and the company. We've written a Jane Values document that gives you a more detailed look at what it takes to succeed at Jane. Please read it over to see if it feels right for you!
We grow the same way our clients do: by providing a superior service that people recommend to their friends. The Support positions at Jane involve handling phone and email correspondence from either current or interested users, running online demos by request, and possibly attending some conferences on occasion to (wo)man the Jane booth.
Our devs get to really own the projects they’re working on from beginning to end. Each team has the autonomy to create their own processes and iterate on their workflow. We’re focusing a lot on code quality and getting to nerd out on exploring the best possible ways to build things. At the same time, we’re moving fast, releasing updates daily, and being really responsive to what we’re hearing from our users.
Well, we think so. We have some interesting and challenging projects on the go, including our own (J)analytics platform, marketplaces, global insurance integrations, enhancing our telehealth experience, and introducing features like secure HIPAA compliant chat. And, of course, security as a whole across Jane. Not to mention the fascinating journey of scaling our team and processes.
Jane is headquartered in North Vancouver, but is a remote-first employer, welcoming candidates from anywhere in Canada. In order to keep our employees, candidates, and community safe during the COVID-19 pandemic, our team is working from home across Canada.
Jane does have a great office in North Vancouver, overlooking both the mountains and the ocean, and that will be available for people to work in once the pandemic restrictions are removed. But we’re really focused on creating a great hybrid work experience, where working remotely or in an office both offer an exceptional work environment.
The UK Customer Representative at Jane is so much more than your run-of-the-mill customer role. This role is fun-packed and perfect for a well-rounded individual that isn’t afraid to get technical and go the extra mile for the customer. Customer success is at t...
Like with all positions at Jane, the Fullstack Developer position is a remote position, allowing you to work anywhere you want across Canada. We really want the people who work at Jane to love being here, so it’s important that we start off with a bit about wha...
Like with all positions at Jane, the Ruby Developer position is a remote position, allowing you to work anywhere you want across Canada. Ruby expert? Ruby savvy and looking to extend your Rails skills or just work with a larger team? We want to talk! We reall...
Like with all positions at Jane, the Infrastructure Developer position is a remote position, allowing you to work anywhere you want across Canada. We’re looking for an infrastructure engineer to join Jane’s Platform Engineering team which does a pretty outstand...
Like with all positions at Jane, the Full Stack Infrastructure Developer position is a remote position, allowing you to work anywhere you want across Canada. We’re looking for a full stack developer to join Jane’s Platform Engineering team which does a pretty o...
Like with all positions at Jane, the Identity Product Manager position is a remote position, allowing you to work anywhere you want across Canada. We’re investing in patient experience, which looks like reducing friction and adding ease so that people can get t...
Like with all positions at Jane, the Engineering Manager position is a remote position, allowing you to work anywhere you want across Canada. Jane is looking for an engineering manager to lead an amazing team of developers in building out some of our most core ...
Like with all positions at Jane, the Senior Javascript Developer position is a remote position, allowing you to work anywhere you want across Canada. We’re looking for a motivated and experienced frontend developer with superior expertise with Typescript, great...
Customer Support at Jane is not just a regular ol’ support job. Working on the Support team is different at Jane because for us, Support is at the heart of our company. You’ll see this in the way that the Support team functions as the ‘stem cells’ of Jane—we hav...