We're always on the hunt for smart, motivated people that would make a great addition to the Jane team, both on our customer facing team and on the product team. Here's a bit of info about what it's like to work at Jane. And scroll down to see our current openings.
This means we’ve been growing a real business out of our own revenue for over 4 years now. We have the luxury and security of not having a zero-cash date like some some ventured-backed companies.
This means the two main teams at Jane (the devs and the customer support team) are both led by doers that understand the job. We don’t have any suits here. We don’t even have a sales team. We’re building a really good product that is selling fast because people love it.
Loving Jane is about loving the product, the customers, and the company. We've written a Jane Values document that gives you a more detailed look at what it takes to succeed at Jane. Please read it over to see if it feels right for you!
We grow the same way our client’s do: by providing a superior service that people recommend to their friends. The Support positions at Jane involve handling phone and email correspondence from either current or interested users, running online demos by request, and possibly attending some conferences on occasion to (wo)man the Jane booth.
Our devs get to really own the projects they’re working on from beginning to end. We don’t have project managers or scrums or sprints or even many deadlines. We’re focusing a lot on code quality and getting to nerd out on exploring the best possible ways to build things. At the same time, we’re moving fast. Releasing updates daily and being really responsive to what we’re hearing from our users.
Well, we think so. From integrating Jane with various insurance companies all over the world, to introducing new features like secure HIPAA compliant chat, to data-sciencing the massive amounts of data we’re accumulating and providing cool insights to our users, we’ve got a lot of great projects on the go.
Jane has a pretty great office in North Vancouver. Some of us go for an early morning run in the mountains before starting the day. Sometimes the whole office stops for a 15 minute yoga session led by one of our yogi support team members. We’ve got a ridiculously good coffee program and we tend to celebrate frequently with good food and drinks (the brewery across the street is helpful for that).
April 13, 2019
Here’s the thing. Jane’s been around for 5 years and we have the same website up as we did the day we launched - which isn’t necessarily a bad thing, but it does need some LOVE. We have a team of...
April 13, 2019
Hello, Let’s get acquainted! I’m (we’re) Jane - a web-based platform for small healthcare practices. We have a team of 65 - mostly customer support who are championing Jane and our customers ! ...
May 29, 2018
Hi there! All job postings for tech start ups end up sounding the same, so we’ll try to communicate some specifics about what Jane is all about and if this might be the kind of company you want to...
May 24, 2018
Hi there! All job postings for tech start ups end up sounding the same, so we’ll try to communicate some specifics about what Jane is all about and if this might be the kind of company you want to...
March 25, 2018
We are a support centered business and are continuing to staff up our support team to manage a rapidly expanding customer base. I feel like that was a lot of words to say - Jane’s growing and we n...