Hey there! đ You must be looking to leave a review for an appointment! Thatâs awesome. We know your therapist and the clinic will really appreciate it!
Not sure how to fill it out? Let us quickly show you how!
You should have received an email from your provider. Start by opening up the email and clicking the âRate Your Experienceâ button:
Once you click the rating, youâll be taken to a webpage where youâll have a chance to let the practitioner know how they did by clicking a star rating out of 5. Giving a 5-star rating lets the practitioner know they did an amazing job, while a 1-star rating means thereâs lots of improvement. You can also share any comments, feedback, or a review for your practitioner. When youâre finished, donât forget to click the Submit button!
đĄ Your comments will be seen by the clinic and the practitioner, but it will not be posted publicly.
Thatâs it. Your practitioner and their clinic appreciate the feedback!
Leaving a Google Review
If the clinic is listed on Google, you can help them further by adding your review to Google as well. You can copy your review by clicking the âcopyâ button, then give the Open Google Review button a click and itâll take you to Google.
Once youâre on Google, simply add your rating and review in the new window. Google may prompt you to sign in first before showing this window. When youâre finished, click Post to publish the review.
You should be able to see your review posted after on the clinicâs Google page.
If you have any questions you can always reach out to us by email at support@janeapp.com or by phone at 1-844-310-5263 (Mondays through Fridays from 7am to 5pm PST) and we would be happy to guide you in the right direction!